Airtel Kenya: Customer Care, Bundles & Data Plans

Airtel Kenya formerly known as Zain Kenya Limited is one of the biggest networks in the country.

Since 2000 when it began operations, Airtel Kenya has strived to create a telecommunication network that is affordable and accessible by providing mobile communication services to civil servants, business executives, artisans, housewives, and students.

The company also sells phones, SIM cards, airtime top-up cards, and accessories, as well as provide personal services including a postpaid plan, utility payment plan, Airtel money, etc.

Airtel Kenya has a wide range of tariffs, bundles and internet packages which are classified into daily, weekly and monthly plans that cater for individuals, small and medium enterprises, and corporates.

Airtel Kenya Voice Offers, Tariffs & Subscription Codes


This offer targets Kenyans from all walks of life that rely on making calls as their preferred mode of communication.

There are 3 Tubonge offers:

  • A daily offer for Kshs.10
  • A weekly offer for Kshs.50
  • Monthly offer that goes for Kshs. 150.

Tubonge subscription allows you to make Airtel to Airtel calls at no extra charge and a preferential rate of KSh 2 to call other networks.

All Tubonge offers come with 100mins for Airtel to Airtel calls per day. This gives you a total of 3000 minutes per month and 700 minutes a week to make Airtel to Airtel calls.

To opt in on the new offer, dial *544# and select the first option, then follow the prompts to choose from the various categories for daily, weekly or monthly offers. For instance, for Tubonge 10, dial *544*10#.

Kimataifa Bundles

Close that deal and catch up with family and friends with the best international calling bundles. The bundles apply to the following: India, USA, China, Canada and UK.

There are 3 bundles to choose from:

  • Kimataifa 15 – 300 seconds – 5 cents KSH 15
  • Kimataifa 25 – 600 seconds – 4 cents KSH 25
  • Kimataifa 40 – 1,200 seconds – 3 cents KSH 40

VUKA Tariff

VUKA tariff offers rates per minute for Airtel to Airtel calls as well as calls to other networks. They, however, differentiate in time bands to their charges.

VUKA Tariff

Rates per min

Time Band Airtel to Airtel Airtel to other local networks
08h00 – 22h00               4.00/-              4.00/-
22h00 – 08h00               2.00/-              2.00/-

Feelanga Free Tariff

Feelanga Free tariff Rates cents/ second

Airtel to Airtel calls

6 am to 6 pm                2 Cents
6 pm to 6 am               6.7 cents
Airtel to Other networks in Kenya               6.7 cents

KLUB254 Tariff 

KLUB254 tariff Rates cents/ second
Airtel to Airtel ( within 10 friends)                  2 cents

Other Airtel to Airtel

6 am to 10 pm               6.7 cents
10 pm to 6 am                  2 cents
Airtel to Other networks in Kenya               6.7 cents

To subscribe. dial *254#

Airtel Kenya Internet Data Bundles

Airtel Kenya provides super-fast internet at affordable prices. You can get various Airtel bundles at rates that will rival other internet providers.

Daily Data Bundles (24hrs validity)

The daily data bundles are designed to suit light internet users.

Bundles Price (Ksh) Volume MB Validity Period
Daily 5             5             8MB          24hrs
Daily 10            10           25MB          24hrs
Daily 20           20           70MB          24hrs
Daily 50           50        200MB          24hrs
Club Night           20        250MB Mid Night to 6.00am

7 Day Data Bundles

Bundles Price (Ksh) Validity Period
6MB                         5                7 days
15MB                        10                7 days
150MB                        50                7 days
350MB                       100                7 days
1GB                       250                7 days

30 Day Data Bundles

Bundles Price (Ksh) Validity Period
2GB                 500                  30 days
6GB               1000                  30 days
10GB               1500                  30 days
15GB              2000                  30 days
24GB              3000                  30 days

90 Day Data Bundles

Bundles Price (Ksh) Validity Period
12GB              3,000                  90 days
40GB              6,000                  90 days
70GB              9,000                  90 days


  • 150MB-1GB data bundle is ideal for users who enjoy downloading songs, games, images, apps and accessing social media.
  • 2GB-10GB data is ideal for users who like streaming and downloading large files. It is also recommended for those who send and receive heavy attachments.
  • 12GB-70GB data is ideal for individuals who are always online, sending and receiving emails, doing research, conducting video or conference calls, downloading large files, videos, music and more.

UnlimiNET Modem

The Airtel unlimited offer comes in 3 plans (daily, weekly and monthly) designed for individuals who like a hassle-free internet. The unlimiNET Modem plan is ideal for users who are always online.

Bundle Rate Data Validity
One day unlimited            99/=        500MB*         24hrs
One week unlimited           699/=            5GB*         7days
One month unlimited         2999/=         20GB*       30days

*On depletion UNLIMITED WhatsApp, Facebook, Gmail, Twitter & Instagram at full speed and browsing at 256kbps

How To Buy Airtel Kenya Internet Bundle  – Subscription Codes

You can use a USSD activation code or a recharge voucher (Data RCV)

USSD Activation code: Dial USSD code *544# on your handset, laptop or tablet and select the preferred bundle.

Recharge voucher (Data RCV): To better serve our customers, we have produced recharge vouchers that allow one to directly purchase a data bundle by dialing the *544*pin code# and send. Your data bundle will be updated automatically.

Airtel Kenya Customer Service Phone Number And Contact Information

Customer Care Airtel Kenya Number

P.O.Box 73146, City Square, 00200, Nairobi
Telephone: +254 734 110000
Tel: + 254 733 100 100
Email[email protected]